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Customer Support : Quick FAQ

1. How do LUS Fiber’s rates compare to the competition?
LUS Fiber is the only provider offering this level of world-class technology to businesses at such affordable rates. Compare packages and prices, and you’ll see the incredible value your business will get with LUS Fiber.

2. What’s the charge for LUS Fiber installation?
There’s no cost for standard business installation of LUS Fiber services. Your LUS Fiber representative will provide all the details regarding your company’s specific installation requirements.

3. Will LUS Fiber business service charges appear on our LUS utility bill?
No. Your business will have a separate account and bill for your LUS Fiber services.

4. What equipment will be installed?
LUS Fiber lines connect with an Optical Network Terminal (ONT) attached outside your building, near the electric meter. The ONT includes connections that use your existing phone and video lines. Ethernet lines will be installed for your Internet. Additional equipment may be needed, depending on your phone service.

 

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