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LUS Fiber Residential Promotional Offer and Discount
Service Agreement

This document contains important Terms and Conditions regarding your rights and obligations.

This LUS Fiber Residential Promotional Offer and Discount Service Agreement, also referred to as Agreement, specifies the terms and conditions of your acceptance of your promotional offer or discount.  The terms and conditions contained in this Agreement are in addition to (1) any other terms and conditions found in the LUS Fiber Residential Subscriber Agreement, which can be found online at lusfiber.com, (2) any terms and conditions for your residential telephone service as outlined in the LUS Fiber telephone tariff, and any other policies that govern the residential services provided by LUS Fiber.  To the maximum extent permitted by law, this Agreement shall take precedence over any conflicting provisions of any other agreement or tariff.    

1. ACCEPTANCE OF THIS AGREEMENT.  This Agreement shall become effective through any of the following means: 

i. You sign this Agreement;

ii. You inform LUS Fiber, electronically or via telephone, that you accept this Agreement;

iii. You use or pay for service(s) subject to this Agreement;

iv. You activate services subject to this Agreement. 

2. PROMOTIONAL OFFERS OR DISCOUNTS.  Any LUS Fiber promotional offers or discounts are exclusive and cannot be honored in conjunction with any other promotional offers or discounts. 

3.  AGREEMENT TERMINATION AND NON-PAYMENT

3.1 LUS Fiber Early Termination Fees (also referred to as ETF) – The amount of any ETF is specified in your promotional offer or discount.  You agree to pay any ETF in the event that you terminate or downgrade any of the services associated with your specific promotional offer or discount prior to the end of your specific promotional offer or discount period.  If your services are terminated due to non-payment during your specific promotional offer or discount period, you will be responsible for payment of the ETF, in addition to all other fees and charges incurred on your account and your promotional offer or discount will be terminated. 

3.2 Customer Request for Suspension of Service.    You shall not be allowed to suspend your services associated with your specific promotional offer or discount at any time during the term of the offer or discount. 

3.4  State Utilities Commissions. Inclusion of an ETF by LUS Fiber in a state telephone tariff, filing, or other telephone contract, including but not limited to this LUS Fiber Residential Promotional Offer or Discount Service Agreement, does not constitute a determination by your state public utilities commission that the termination liability imposed by LUS Fiber is approved or sanctioned by such commission, unless expressly stated by such commission. You are free to pursue whatever legal remedies you may have should a dispute arise, subject to the provisions set forth in Section 6 below.

4. CHARGES OR CANCELLATION OF SERVICES UPON AGREEMENT EXPIRATION.  Once your LUS Fiber Residential Promotional Offer or Discount  Service Agreement expires, you will be charged the current a la carte rates for the services that were included in the your promotional offer or discount agreement.  Should you decide to terminate all or a portion of your services, you agree to pay the current a la carte rates for your subscribed services and return any equipment associated with the use of the cancelled services.  All current residential a la carte pricing can be found online at lusfiber.com or obtained by calling or visiting either LUS Fiber Customer Service Center, located at 705 West University or 1875 W. Pinhook in Lafayette.

5. MISCELLANEOUS.

5.1 Non-Waiver.  If any provisions of this LUS Fiber Residential Promotional Offer or Discount Service Agreement are determined to be invalid, illegal or unenforceable, all remaining provisions of this agreement will remain enforceable.  If LUS Fiber fails, at any time, to enforce strict compliance of any provisions of this Agreement or any associated promotional offer or discount, this will not constitute a waiver by LUS Fiber of the terms of the Agreement now or at any time in the future. 

5.2 Non-Assignability.  This LUS Fiber Residential Promotional Offer or Discount Service Agreement may not be assigned by you nor may any of your rights and duties under this Agreement and any other associated agreement or associated promotional offer or discount.  LUS Fiber may assign all or part of the LUS Fiber Residential Promotional Offer or Discount Service Agreement or any associated promotional offer or discount, without notice.  You agree to make payments as instructed. 

5.3 Governing Law. This Agreement will be governed by the laws of the state of Louisiana.

5.4 Notices of Changes.  LUS Fiber will provide written notification of any material changes (at LUS Fiber’s sole discretion), to this Residential Promotional Offer or Discount Service Agreement and/or any associated promotional offer or discount.  This notification may consist of any of the following:  mailed via postal service, posted at lusfiber.com, emailed or included with your monthly bill.  LUS Fiber reserves the right to make changes to this Agreement or associated promotional offers or discounts at any time.  Should you decide that you do not accept such changes, you are able to terminate this agreement within 30 days of your receipt of that notice.  After 30 days, your continuation as a customer with products and services associated with your promotional offer or discount in place will constitute acceptance of those changes.  Any changes made by LUS Fiber will become effective on the date specified in the change notification.   

5.5 Entire Agreement.  This LUS Fiber Residential Promotional Offer and Discount Service Agreement, any associated promotional offers and discounts, along with any other associated agreements between you and LUS Fiber constitutes the entire agreement you have made with LUS Fiber and supersedes any and all other agreements, whether written or oral.  

 


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