We’re thrilled to announce that your brand-new customer portal is now live! Designed with you in mind, the upgraded portal offers a smoother, faster, and more secure way to manage your account. From bill payments to improved account management, you’ll have more control right at your fingertips. These enhancements also pave the way for even more exciting features coming soon!
As part of this upgrade, action is required on your part before accessing the new portal.
Our outage map is designed to keep you updated on the status of LUS Fiber services in your area. By selecting your region on the map, you can quickly see if there are any known outages and find relevant information on restoration efforts.
If an outage is detected in your area, please follow the provided instructions to either contact our customer service team or check back for further updates as we work diligently to restore your services.
Enter your address below to check for any interruptions in your area. You will see the status and details of any nearby service disruptions. If service is out, we will provide updates as soon as they become available.
Our system has detected an outage in your area.
By submitting an outage report, you can help our team better assist you and expedite the restoration of your services. Click here to begin.
With an LUS Fiber email account you will be able to send and receive email from any computer or device (including smartphones and tablets). This means that you will enjoy access to your email when at home or traveling. In addition, your messages and contacts will be stored safely on our network, and you will have plenty of storage available. Our easy-to-use email service is upfitted with the kinds of features necessary to keep you communicating efficiently.
Your email is already setup. If you don't know your email address and password, please call 99-FIBER (993-4237). From a personal computer, you simply need to login to the App Portal with your full user@lusfiber.net email address in the Username field and your Password.
Call Customer Service at 99-FIBER (993-4237) if you have questions at any point in this process. They are available to assist you 24/7.
Call us at 99-Fiber for asstiance in setting up your account on your phone, tablet, or desktop software. You can also check it on the web from our App Portal
Please refer to our online guide for more information on how to handle spam and junk mail: http://guides.myonlinehelp.net/docs/lusfiber.net/spam_removal
Want to chat? Give us a call and we’ll answer all your questions.
